Privacy Policy

Last Updated: August 18, 2025

1. Introduction

Welcome to Techsphere Consultants Ltd ("we," "our," or "us"). We are committed to protecting your privacy and handling your personal data in an open and transparent manner. This Privacy Policy explains how we collect, use, process, and safeguard your information when you visit our website techsphereltd.com, including any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "Site").

This policy is designed to comply with the Data Protection Act, 2019 of Kenya.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect on the Site includes:

Personal Data

Personally identifiable information, such as your name, email address, and telephone number, and company name, that you voluntarily give to us when you fill out our "Book a Demo" form or otherwise contact us.

Derivative Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the Site.

3. How We Use Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Site to:

• Respond to your inquiries and fulfill your requests for our products and services.
• Send you administrative information, such as changes to our terms, conditions, and policies.
• Send you marketing communications that we believe may be of interest to you, with your consent.
• Monitor and analyze usage and trends to improve your experience with the Site.
• Prevent fraudulent transactions, monitor against theft, and protect against criminal activity.

4. Disclosure of Your Information

We do not share, sell, rent or trade your information with third parties for their commercial purposes. We may share information we have collected about you in certain situations:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including email delivery and hosting services. Our contracts with these providers require them to maintain the confidentiality of your information.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Data Protection Rights

Under the Data Protection Act, 2019 of Kenya, you have the following rights:

• The right to be informed of the use to which your personal data is to be put.
• The right to access your personal data in our custody.
• The right to object to the processing of all or part of your personal data.
• The right to correction of false or misleading data.
• The right to deletion of false or misleading data about you.

To exercise these rights, please contact us using the contact details provided below.

7. Policy for Children

We do not knowingly solicit information from or market to children under the age of 18. If you become aware of any data we have collected from children under age 18, please contact us using the contact information provided below.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the updated version will be effective as soon as it is accessible. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at: